A new year is the perfect moment to reset your priorities and build a strategy that supports real, sustainable growth. Many growing businesses start the new year with ambition and momentum, but the day-to-day can quickly pull focus away from what truly drives sales, relationships, and repeat customers.

This workshop gives you the space — and the structure — to rethink your 2026 strategy through a human-first lens, sharpen your thinking, and accelerate client success.

What We’ll Explore In This Session

1.⁠ ⁠Clarity: showing your value the way your customers will see it

You’ll work through:

• What your target customers are really struggling with this year
• What they value, expect, and worry about
• Which problems do you solve in a way that drives maximum value for your customers and for you
• What key messages resonate with your target customers 

Clarity comes from viewing your proposition through the customer’s lens, not your own.

2.⁠ ⁠Care: Listening deeply so you design what customers actually want

We’ll explore how to:

• collect high-quality customer insight (even if you don’t have a big team)
• read between the lines of customer feedback
• understand decision drivers, hesitations, and emotional triggers
• refine your offer based on what customers tell you (directly and indirectly)

When customers feel understood, they trust your proposition — and say “yes” more easily.

3.⁠ ⁠Recognition: Who are the stakeholders who help you succeed?

Business success is never created alone. We’ll identify the people who actively support your momentum:

• customers
• partners
• suppliers
• referrers
• your wider community
• your team

You’ll examine how recognising their contribution builds trust, strengthens your reputation, and opens doors to new opportunities.

4.⁠ ⁠Connection: How do you build relationships that create long-term value?

Connection is the backbone of sustained growth. We’ll look at how to:

• deepen client relationships so they grow with you
• maintain strong ties with partners and suppliers
• build community around your business
• create relationship routines that generate repeat business and word-of-mouth recommendations

Connection is how growing businesses stay resilient and relevant.

Why Attend

• Start the year with a sharper 2026 strategy: Refocus your direction and strengthen your commercial approach.
• Human-first thinking that drives sales: Understand how to fuel client loyalty and repeat revenue.
• A clearer path to growth: Learn how clarity, care, recognition and connection translate directly into better business results.
• Peer insight and exchange: Work alongside fellow leaders of growing businesses who face similar challenges and ambitions.
• Actionable outcomes: Leave with specific steps you can use immediately in your sales, customer experience, and partnerships.

Event Format

• Facilitated roundtable discussions
• Peer learning and problem-solving sessions
• Networking opportunities with fellow business leaders

This exclusive event is open to Business Junction members and invited guests. Places are limited to ensure meaningful discussions and networking opportunities.

 Members: £15+VAT | Non-members: £25+VAT

We look forward to seeing you for an insightful afternoon of kind discussions and valuable networking.

This event will follow our January champagne networking event which starts at 8.00am. More information here: https://bit.ly/48iaN21

To enquire about Business Junction membership (£300+VAT annually which can be paid at £25+VAT monthly), please contact admin@businessjunction.co.uk or call 020 3667 6776.

Don't miss this opportunity to transform your approach to business leadership through practical kindness strategies. Join us for a morning of insightful discussions, peer-to-peer learning, and valuable networking.

Booking & Membership:

To secure your place or inquire about Business Junction membership (£300+VAT annually or £25+VAT monthly), please contact admin@businessjunction.co.uk or call 020 3667 6776.

We look forward to seeing you for an insightful morning of kind discussions and valuable networking!